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Terms of Service for TrueTo7 Apparel

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Effective Date: 09/01/2019

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1. Introduction

Welcome to TrueTo7 Apparel. By accessing or using our website (www.trueto7apparel.com), you agree to be bound by these Terms of Service. Please read them carefully.

2. Services

TrueTo7 Apparel offers print-on-demand clothing products with a commitment to donating profits to various charities.

3. User Responsibilities

You agree to use our website for lawful purposes only. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Orders and Payment

All orders must be paid in full before processing. We accept major credit cards and other payment methods as specified on our website. Prices are subject to change without notice.

5. Shipping

We ship products worldwide. Shipping times and costs vary based on the destination and are provided at checkout. TrueTo7 Apparel is not responsible for any customs fees or duties incurred.

  • Processing Time: Orders are typically processed within 2-5 business days.

  • Shipping Time: Once processed, delivery times are as follows:

    • Domestic (USA): 5-7 business days.

    • International: 10-20 business days, depending on the destination.

6. Returns and Refunds

Due to the custom nature of print-on-demand products, we have a no refund policy except for cases where the product is defective or damaged:

  • Refund requests for defective or damaged items must be made within 14 days of receipt.

  • Customers are responsible for return shipping costs.

  • Refunds for defective or damaged products will be issued for the product cost only, excluding original shipping fees.

  • Products must be returned in their original condition.

7. Intellectual Property

All content on our website, including images, text, and logos, is the property of TrueTo7 Apparel or its licensors and is protected by intellectual property laws.

8. Limitation of Liability

TrueTo7 Apparel is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at info@trueto7apparel.com.

11. Disclaimer

TrueTo7 Apparel does not express the opinions of Colin Kaepernick or anyone associated with him. Our products and services are inspired by his actions but are not endorsed by or affiliated with him in any way. We do not have permission to sell any merchandise directly related to Colin Kaepernick.

Refund Policy for TrueTo7 Apparel

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Effective Date: 09/01/2019

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At TrueTo7 Apparel, customer satisfaction is our priority. However, due to the custom nature of our print-on-demand products, we have established a no refund policy, except in cases where the product is defective or damaged.

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1. Refund Eligibility

  • Refund requests for defective or damaged items must be made within 14 days of receiving your order.

  • To be eligible for a refund, products must be unused, unwashed, and in their original condition.

  • We do not offer refunds for items that were not delivered due to an incorrect address provided by the customer.

2. Return Process for Defective or Damaged Items

  • To initiate a return, please contact our customer service at info@trueto7apparel.com with your order number and photos of the defective or damaged item.

  • Our team will provide you with return instructions and a return address.

3. Processing Time

  • Refunds will be processed within 7-10 business days after we receive the returned item.

  • Refunds will be issued to the original payment method.

4. Contact Information

For questions or concerns regarding this Refund Policy, please contact us at info@trueto7apparel.com.

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